Job Summary
To deliver administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Handling all incoming customer queries and questions;
- Providing the appropriate service and information or referring clients to another department;
- Resolving customer complaints as needed;
- Maintaining an accurate Customer Relationship Management database ;
- Adhering to a company’s policies and procedures at all times when assisting customers
Education
National Senior Certificate/ Matric (Grade 12): Office Administration (Required)
Local: Maputo